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Ordering Information
You may order by phone, fax or e-mail, but it is recommended that you order in our on-line secure store. You can order there 24 hours a day, 7 days a week. In stock items generally ship in 3 to 5 business days.
In the description of Items they are listed as "Pre-Order Item! or In Stock!" Pre-Order Items may not be available for shipment for several months as we must order when we receive the sales sheet from our distributor. If you order a Pre-Order Item and need it by a specific date please inquire pryor to ordering.
Pre-orders are credit card only and must include name, billing address (and mailing address if different), phone # and credit card information. Credit Information must include billing address for the credit card you are using even though you are using a different ship to address. The credit card processing companies will not accept a P.O.Box as a billing address.
In stock items may be paid for with check, money order or Visa, Mastercard or Discover. Let's Go Racing will only accept credit card orders from the United States. You must include the billing address for the credit card that you are using in the bill to section on order form. All international orders must be Postal Money Order paid in US Dollars.
If paying by check or money order for an in stock item, please do not send payment before confirming order! Orders paid with personal check will be held 7 - 10 days until check clears! Orders paid with a M/O will be shipped ASAP.
PA residents must include 6% sales tax.
Reservations on orders are lost if payment is not received within 7 days!
Special orders will be charged to credit card at time order is placed. Positively NO refunds or exchanges on any special orders.
Shipping rates are determined by the dollar amount of order. If UPS charges a Sur-charge to your zip code that will be added to the shipping total. Because of increased UPS rates and Insurance costs you may see and added cost for Insurance when your order is more than $100. When ordering, please be sure to verify that your address is complete and correct. All address corrections will be charged to your credit card at UPS cost + $3.00 per shipment that is address corrected.
To protect you and Lets Go Racing All shipments are signature required. Lets Go Racing is not responsible for shipments ordered Next Day, Second Day, or Third Day Air that arrive late. UPS will not offer a credit for weather or natural delayed shipments.
We will make every effort to ship small orders such as stickers/decals, license plates etc. by Prioity Mail to keep shipping/handling costs down. Shipping and handling costs are charged per invoice. Because merchandise is shipped as it becomes available, you may receive multiple invoices for an order. If you order several items and one or more are listed as a Pre-Order Item and want us to hold the In Stock items until all items are available please indicate this in the comments section of your order or email us as to your wishes.
All sales are final on factory sealed items if opened!
All order cancellations must be made by phone.
There will be a 10% charge to any order canceled after it has been processed and packed for shipping.
All products and pricing are subject to availability.
By placing an order with Let's Go Racing, you agree to all order terms.
Return Information
Any claim that is not made within 5 days of receiving merchandise deems the sale final, "NO" exceptions.
All returns must be approved by Let's Go Racing by phone. If return is approved, you will be given an RMA that must appear on outside of the box. We will not accept returns without prior authorization or with no RMA number. All unauthorized returns will be refused. Merchandise must be in the same condition with all tags and labels intact as when it left Let's Go Racing's shipping location. No refunds will be made if product shows signs of use or abuse. Shipping Charges are nonrefundable! We will not be held responsible for packages which are lost, stolen or damaged en route. We will not be responsible for Next Day Air, Second Day Air, or Third Day Air that is not delivered on time by UPS. Damaged outer packages should be reported to UPS at time of delivery and a claim filed by you so that we can be reimbursed by UPS and a replacement or refund issued.
All returns are subject to a 25% restocking fee.
By placing an order with Let's Go Racing, you agree to all return terms.
PRIVACY STATEMENT
Let's Go Racing respects your privacy and will not sell, trade, exchange or give away any of our mailing lists or customer information. Any personal information you supply to us, including e-mail addresses, postal mailing addressees, names, phone numbers, credit card information or demographic information, remains with us.
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